SHIPPING & RETURNS
Send:
All orders from the Netherlands & Belgium placed on a working day before 20:00 will be delivered the next day, depending on PostNL. Orders placed on Saturday and Sunday will be delivered on Tuesday.
Orders within Europe will be delivered within 2-4 business days. During promotional periods, shipping and return costs will not be reimbursed.
Return Policy:
If you decide to return an order, we kindly request that you complete the withdrawal form to be completed, printed and included in the box you are returning.
After receiving your package, we will contact you. The return address can be found on the form. You have the right to return products within 14 days after receiving the order. To be eligible for return, the products must meet our return conditions: no signs of use, all labels and accessories must be present and the packaging must be intact.
Promotion periods:
During promotional periods, the costs for returning are for the account of the customer and will not be reimbursed by PAKTOP. However, you retain the right to a 14-day reflection period and can return your products within this period, provided that they meet the stated return conditions. If you return a product with a discount, you will receive a voucher worth the purchase amount. This voucher will be sent by e-mail within 14 days of the return. Please note: during promotional periods or for products purchased with a discount, shipping costs will be charged on top of the standard shipping costs.